Collision Center

ASE CERTIFIED

What ASE Certification is and Why it is Important

ASE certification, also known as Automotive Service Excellence, is the certification granted to an automotive technician who has completed the required training and obtained their Automotive Service Excellence Certified Master Technicians requirements. This means they are qualified to work on every mechanical, electrical component, and system in a vehicle.

Automotive Service Excellence Certification (ASE) - What is It?

When a car owner takes his/her vehicle in for repairs, he/she wants assurance the technician knows how to repair the vehicle and avoid damaging anything else. Owners do not want to be put in a position where they have to pay for parts that are unnecessary.

What is ASE?

The ASE certifies individuals who have completed an automotive repair training program and tests to ensure they know how to work on mechanical, electrical and other automotive systems. This is why people seeking vehicle repairs should look for the blue-and-white Automotive Service Excellence Certification sign located on the front of the automotive repair shop.

When someone holds the ASE certification, they are considered an expert in the automotive industry. They have specialized training, commitment, and maintain their continuing education studies each year to maintain their certification.

Why Does Automotive Service Excellence Certification Matter?

When a customer brings their vehicle in for repairs, they want to know their car is being fixed by a reputable professional. Customers trust the Automotive Service Excellence Certification seal because they know their mechanic is a master in vehicle repair.

When the ASE seal is displayed outside of a service station, customers know there is at least one mechanic in the building with the best automotive education available. They know their vehicle is in good hands and will be repaired with the best craftsmanship possible.

LIFETIME WARRANTY

Paint Labor Limited Lifetime Warranty:

Paint repairs performed by Jupiter Collision Center is warranted against peeling, cracking, checking, or fading caused by defective workmanship, for as long as you continue to own your vehicle. Normal Road Wear and Tear does not constitute for defective workmanship.

Body Repair Limited Lifetime Warranty: 

Body repairs performed by Jupiter Collision Center and the use of materials used in collision repairs is warranted against cracking, flaking, pitting, or deterioration caused by defective workmanship, for as long as you continue to own your vehicle. Normal Road Wear and Tear does not constitute for defective workmanship.

Mechanical Repair Labor Coverage:

Mechanical Labor performed by Jupiter Collision Center to repair any mechanical damage directly resulting from the repair is warranted for a period of 12 months or 12,000 miles whichever occurs first, from the date of repair. 

Paint Materials and Parts Coverage:

All warranties for materials and parts sold and installed by JCC, including Spray-in-Bedliners, Lift Kits and Level Kits, Aftermarket wheels and tires and other manufactured items are covered at the sole discretion of the manufacturer. We will assist in providing any information or contacts needed to help the customer submit for any warranty or defect claim to that manufacturer. 

Storage Fees, Lot Liability and Pick Up Time:

Once the job has been completed and our estimator(s) or manager has contacted you, there is a 24-48hr grace period where you are expected to pick up and pay any open invoices. Beyond the 48hr rule, a daily storage fee of $50 we be assessed against the open invoice. This is in place to reduce lot damage risk, usage of parking space, extended administrative duties and all other additional liabilities.

THE LIMITED LIFETIME WARRANTIES ARE NOT TRANSFERABLE AND TERMINATE IMMEDIATELY UPON THE SALE OR TRANSFER OF THE VEHICLE. THE WARRANTY ONLY APPLIES TO THE OWNER OF THE VEHICLE THAT AUTHORIZED AND SIGNED OFF ON THE ESTIMATE AND REPAIR.

JCC WILL VOID THE LIMITED LIFETIME WARRANTY FOR ANY VEHICLE NEGLIGENCE, ABUSE, DAMAGE FROM PRODUCT APPLICATIONS, OR PAINT AND BODY LABOR PERFORMED BY ANYONE OTHER THAN JUPITER COLLISION CENTER

CUSTOMER SERVICE

Our Commitment: 

Our Commitment to every JCC customer is that we keep you informed through every step of the process, provide exceptional quality service and workmanship for you and your vehicle and get you back on the road as quickly as possible. 

Our Motto:

If it’s not done right, it’s not right

What Sets Us Apart?

We’re a Family Owned Operated Store since 1925 here in Garland Tx, servicing all neighboring cities in the Dallas Metro area. We’re a friendly, highly educated, highly trained and tenured staff with years of experience in Collision, Mechanical and Customer Service work. We use state-of-the-art equipment, the highest quality of paint and materials and partner with the best vendors in the industry to make your vehicle look like new again.

Our JCC team is ready to serve and support you with: 24 Hour Towing Service, Rental and Loaner vehicles and Limited Lifetime Warranty Support on Body Repair Labor and Paint Labor, along with additional Warranty support for Mechanical Repair Labor and Paint and Materials