Appointments are highly recommended. Scheduled appointments receive priority when assigning available loaner vehicles.

No. Loaners are subject to availability and are assigned based on the type of repair and expected repair time.

The loaner is available while your qualifying repair is being completed. Our service team will keep you updated if repair times change.

We’ll keep you updated throughout the repair process. Loaners are generally available for up to 30 days if a repair runs that long. Anything beyond 30 days requires an exception through General Motors, which your Service Advisor will help coordinate.

Yes. We require proof of current full-coverage auto insurance that extends to a temporary replacement vehicle before a loaner is assigned.

Please notify us immediately if the vehicle is involved in an accident or sustains damage. Your personal insurance is typically the primary coverage while the vehicle is in your possession.

Yes. We offer convenient after-hours vehicle returns. Your Service Advisor will provide instructions for returning the loaner if your schedule doesn’t allow you to return during normal business hours.

Yes. You can purchase the loaner you’ve been driving once your service is complete or after 10 days. See “Retired Loaner Vehicles for Sale” above for more on how that works.