TL;DR
You can factory order a new Chevrolet through a dealer like Jupiter Chevrolet in Garland. At Jupiter, you build the vehicle with the management team before the order gets a number and goes into GM's ordering system. From there, the General Manager or General Sales Manager tracks it through production and transportation. Jupiter is taking 2027 orders now on a first-come, first-served basis. A deposit isn't required on every order. Once GM accepts an order into production, Chevrolet says it can't be changed.
Maybe you want a specific color, one particular package or a 2027 Silverado that hasn't reached any lot yet. If the Chevy you want isn't in inventory, a factory order is how you get it.
Ordering means waiting, and waiting goes better when you know what's happening. Here's how a factory order works through Jupiter Chevrolet on I-635 in Garland and how to follow it.
Can You Factory Order a New Chevy?
Yes. Chevrolet sells new vehicles through its dealers, factory orders included. Chevrolet's own support page answers "How do I place an order for a new vehicle?" with one instruction: visit your preferred Chevrolet dealer.
You don't order on Chevrolet's website. You choose the model, trim, engine, color and packages with a dealer, who submits the order to GM. Not every configuration can be ordered at every point in the model year, so that's part of the first conversation.
How Does a Chevy Factory Order Work, Step by Step?
A Chevy factory order through any Chevrolet dealer follows the same basic sequence:
- Build the vehicle with the dealer. Pick the model, trim, engine, drivetrain, color and packages. Weighing Silverado trims? Our guide to Silverado 1500 trims walks through them.
- Confirm the exact build. Go through every option line by line before the order is placed. Changes get harder once it moves forward.
- The order goes to GM. The dealer submits your build.
- You get an order number. When the order is received and accepted, Chevrolet emails a confirmation with your order details, order number and dealer contact information.
- Production and shipping. The order moves through scheduling, the build and transportation. Your dealer is your contact along the way.
- Delivery and paperwork. You finish the paperwork and take delivery. Our post on the car buying process at Jupiter Chevrolet covers that part.
Placing an order with a dealer isn't the same as GM accepting it into production. Timing also depends on allocation, which is how GM spreads production for each model across its dealers, and GM's build constraints can limit which combinations are available at a given point in the model year.
How Does Jupiter Chevrolet Handle a Factory Order?
Start with what's already here. Jupiter orders its new inventory around what Garland-area buyers actually choose, including the trims, packages, colors and drivetrains that sell here, so the build you want may already be on the lot or on its way.
If it isn't, here's how an order works at Jupiter:
- Sit down with the management team. You build the vehicle around what you want with Jupiter's management team. Together you review the model, trim, packages, equipment, colors, factory options, pricing and any deposit requirement.
- Your order gets a number. Once the build is final, Jupiter assigns an order number to you and the vehicle and enters the order into the General Motors ordering system.
- GM schedules it. Entering an order doesn't mean GM has accepted the vehicle for production yet. The order moves forward through GM's ordering process and the allocation GM awards Jupiter for an upcoming build cycle.
- Management tracks it. Jupiter's General Manager or General Sales Manager tracks your order, including its status, weekly order-placement activity, production timing and transportation, and keeps you updated until delivery.
Jupiter opens its available allocation to customers across Chevrolet's lineup, from commercial and fleet vehicles to retail models and the Corvette.
Some trucks also get dealer-installed accessories on site, like XPEL window tint or a Rhino Linings spray-in bed liner. Jupiter explains what's on the vehicle and what it costs before the deal is finalized, and you can tell us up front what you do or don't want.
Do You Need a Deposit to Factory Order at Jupiter?
Not always. Jupiter Chevrolet doesn't require a deposit on every customer order.
- Configurations Jupiter routinely stocks and sells. Jupiter may accept the order on your commitment, without a deposit.
- Special builds. A deposit may be required for unusual configurations, special colors, limited-production vehicles or other orders built around one customer's specifications.
- Corvette and other high-demand orders. These and other allocation-sensitive orders may carry additional deposit requirements.
Either way, Jupiter goes over the vehicle, options, pricing, any deposit requirement and the ordering process with you before you commit.
How Do You Track Your Chevrolet Order?
You track it with the order number from Chevrolet's confirmation email. Chevrolet's track your vehicle order page says that email arrives once your order is "received and accepted" by your dealer. Save it.
Chevrolet lists three ways to follow an order:
- Email notifications. Sign up on chevrolet.com for status emails. Have your order number ready.
- Chat or phone. Reach Chevrolet support by chat on chevrolet.com or at 1-800-222-1020.
- Your dealer. At Jupiter, the General Manager or General Sales Manager is tracking your order. You can also call 972-464-1093.
One rule to know before you order: Chevrolet states that vehicle orders cannot be changed once they have been accepted into production. That's why step 2 matters.
What Happens While You Wait?
Use the wait to line up the rest of the deal.
- Trade-in. You can get a value on your trade now. A trade value reflects the vehicle and the market on the day it's appraised, so months of added miles and market changes can move that number. Our post on what your trade is worth in Garland explains what goes into it.
- Financing. Start on Jupiter's finance page and talk through options before the vehicle arrives.
- Upfits. If you plan to add a lift, wheels, tint or a bed liner, talk it through before delivery. The Jupiter Custom Shop handles upfits on the same Garland campus.
Can You Order a 2027 Chevrolet at Jupiter?
Yes. Jupiter Chevrolet is taking orders for 2027 Chevrolet models now. Orders are handled first-come, first-served, and fulfillment depends on GM's ordering availability and the allocation Jupiter receives. If you have a specific 2027 Chevrolet in mind, start the order early. Jupiter will work with you on the trim, packages, colors and options, then track the order as it moves.
The two trucks most buyers are asking about:
- 2027 Silverado 1500. Chevrolet revealed it in June 2026 with next-generation 5.7L and 6.6L V8s alongside the 2.7L TurboMax and Duramax 3.0L Turbo-Diesel. Seven trims: Work Truck, Custom, Silverado, Custom Trail Boss, Trail Boss, High Country and ZR2. Chevrolet says it's "expected to go on sale at the end of this year."
- 2027 Silverado HD. GM announced an available all-new Duramax 8.3L Turbo-Diesel V8, with an enhanced 6.6L gas V8 as standard. GM says the HD is "expected to arrive at U.S. dealers beginning late 2026."
Those are GM's expectations, not delivery dates. Ask Jupiter which 2027 builds can be ordered for your truck.
Should You Order or Buy From the Lot?
Buying from the lot is often the right call. If a vehicle in stock fits what you need, you drive it home soon and skip the wait. Ordering makes sense when nothing in inventory fits.
| Your situation | Lean toward |
|---|---|
| You need a vehicle soon | The lot |
| A stock vehicle has what you need, even in your second-choice color | The lot |
| You want a trim, engine and package combination that isn't in stock | Ordering |
| You want a 2027 model that hasn't reached dealers | Ordering (Jupiter is taking 2027 orders now) |
Start with Jupiter's new inventory and search by trim and options.
Whether you're after a 2027 Silverado, a work truck for your fleet or a Corvette built your way, come see us on I-635 in Garland. Jupiter Chevrolet has been family-owned since 1925. We'll check what's on the lot first. If it isn't there, we'll build it with you.
Shop New Inventory at Jupiter Chevrolet in Garland, or call 972-464-1093 to start an order.
Frequently Asked Questions
How long does it take to factory order a Chevy?
There isn't one standard wait. Timing depends on the model, the build, GM's production schedule and the allocation the dealer receives. Once your order is accepted, Chevrolet emails an order number you can use to sign up for status notifications on chevrolet.com. At Jupiter Chevrolet in Garland, the General Manager or General Sales Manager tracks your order and keeps you updated.
Can I change my order after it's placed?
Not once production starts. Chevrolet states that vehicle orders cannot be changed once they have been accepted into production. Before then, ask your dealer what's still possible. The safest approach is to review every option with Jupiter Chevrolet's management team before the order is entered.
How do I track my Chevrolet order?
Use the order number in the confirmation email Chevrolet sends after your order is accepted. On chevrolet.com you can sign up for status emails, chat with Chevrolet support or call 1-800-222-1020. Jupiter Chevrolet customers can also call the dealership at 972-464-1093.
Do I need a deposit to factory order a Chevy?
Not always. Jupiter Chevrolet doesn't require a deposit on every order and may accept orders for configurations it routinely stocks and sells without one. A deposit may be required for special builds, unusual configurations, special colors and limited-production vehicles, and Corvette and other high-demand orders may have additional requirements. Jupiter discusses any deposit with you before the order is final.
Who keeps me updated after I order at Jupiter Chevrolet?
Jupiter's General Manager or General Sales Manager tracks customer orders, including order status, weekly order-placement activity, production timing and transportation. They keep you informed through ordering, production and delivery.
Can I order a 2027 Chevrolet now?
Yes. Jupiter Chevrolet is taking orders for 2027 Chevrolet models on a first-come, first-served basis, with fulfillment depending on GM's ordering availability and Jupiter's allocation. Chevrolet says the 2027 Silverado 1500 is expected to go on sale at the end of 2026, and GM says the 2027 Silverado HD is expected at U.S. dealers beginning late 2026. Call Jupiter Chevrolet at 972-464-1093 to start an order.
Can I factory order a Chevy Silverado from a dealer near Dallas?
Yes. Chevrolet factory orders go through Chevrolet dealers, including Jupiter Chevrolet on I-635 in Garland, just east of Dallas. Check current Silverado inventory first, since the truck you want may already be on the lot. If it isn't, Jupiter's management team can build the exact configuration with you and enter the order into GM's system.
Ordering, availability, production timing and model-year details are set by Chevrolet and GM and can change. Specifications are from Chevrolet as of October 2026. Jupiter Chevrolet will confirm what can be ordered for your specific vehicle.
About the Author
Eric Fussell is the General Manager of Jupiter Chevrolet in Garland, Texas. He works with Jupiter's sales, service, parts and collision teams to help customers understand their vehicles, their ownership options and the programs that come with buying and owning a Chevrolet in North Texas.
Methodology
This guide uses Chevrolet's vehicle-ordering and order-tracking information and General Motors announcements on the 2027 Silverado 1500 and Silverado HD, current as of October 2026. Manufacturer timing is an expectation, not a delivery date for any one vehicle. Jupiter's ordering, deposit and order-tracking details come from General Manager Eric Fussell (October 2026).
Sources & Further Reading
- How to Track Your Chevrolet Vehicle Order, Chevrolet — order number, email notifications, contact options, no changes once in production.
- Chevrolet Introduces the Next-Generation 2027 Silverado 1500, Chevrolet Pressroom (June 16, 2026) — 5.7L and 6.6L V8s, engine lineup, seven trims, on sale end of 2026.
- GM Raises the Bar for Heavy-Duty Power, Capability and Control, GM News (September 24, 2026) — Duramax 8.3L, 6.6L gas V8, HD arrival late 2026.
- New Inventory, Jupiter Chevrolet — vehicles in stock in Garland.
- Finance, Jupiter Chevrolet — financing.
Published: November 6, 2026 | Last updated: November 6, 2026