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The Rise of Social Media in Automotive Marketing

The Rise of Social Media in Automotive Marketing

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The car dealership, once defined by Sunday strolls through rows of sedans and face-to-face negotiations under fluorescent lights, has shifted online. In 2025, much of the car-buying process doesn't begin at a lot it begins on a smartphone screen. And increasingly, it begins on social media.

This isn't just a matter of convenience. It's a seismic shift in how automakers, dealerships, and consumers interact. Facebook ads, TikTok walkarounds, Instagram Reels, and YouTube reviews have evolved from marketing experiments into core pillars of the automotive sales strategy. And with Americans spending significant time daily on social platforms, it's clear: car buyers aren't just browsing they're deciding.

Digital Doors Replacing Showroom Floors

As the inventory crisis of the early 2020s begins to fade, consumers are being greeted with more choices and more ways to explore them. According to Bankrate, the car-buying process has changed dramatically nearly two-thirds of buyers now start their journey online, often weeks before ever stepping onto a dealership lot.

This digital shift is about more than convenience. Social media channels allow buyers to explore cars in action how they sound, how they drive, how the touchscreen reacts in real time. Influencers often provide more relatable, transparent reviews than corporate ads. And for dealerships, platforms like Instagram and TikTok have become vital tools for brand-building and lead generation.

Jupiter Chevrolet, based in Garland, Texas, is one of many dealerships embracing the movement. The team posts walkaround videos of new vehicles, hosts live Q&A sessions, and even shares customer-delivered vehicle handoffs. These interactions aren't just content they're trust-building moments that create familiarity and drive foot traffic.

A Market Shaped by New Expectations

Today's auto market reflects this new digital-first behavior. While inflation and interest rates continue to challenge affordability, analysts note that new car prices are beginning to stabilize. Many automakers are offering generous incentives, such as cash-back programs and low-interest financing, to lure buyers back into the market. These offers are frequently highlighted not in newspapers, but on Facebook ads and Snapchat stories.

Electric vehicles (EVs), too, are thriving not just in volume, but in how well they are received. As revealed by Cox Automotive, EV owners reported high satisfaction levels. This success is no coincidence EVs have been particularly well-suited for visual storytelling. High-tech dashboards, seamless charging apps, and futuristic design features play well in 30-second TikToks.

More than any other factor, though, it's the personalization enabled by digital tools that is driving consumer engagement. A buyer today expects to be met where they already are on their phone, scrolling social feeds, absorbing information not through brochures, but through creators they follow and trust.

The Omnichannel Reality of Car Buying

For dealerships, meeting this expectation means building a cohesive experience across physical and digital touchpoints. It's not enough to have a good website. Dealers must integrate inventory availability, financing pre-approvals, and trade-in valuations into a seamless digital journey that mirrors the in-person process.

And this isn't hypothetical. According to Cox Automotive, customers who engage in both online and in-store experiences are consistently more satisfied than those who use only one method. This omnichannel model is quickly becoming the standard digital isn't replacing dealerships, it's redefining them.

Key tools like digital test drive scheduling, real-time chat, and mobile-friendly credit check tools are now considered essential. The line between e-commerce and automotive retail has blurred. Dealerships that adapt are already reaping the benefits.

Social Media's Impact on Financing Decisions

One of the most striking changes brought about by this shift is how consumers approach financing. Historically, many buyers walked into a dealership with little understanding of loan terms, interest rates, or what they could afford. In 2025, that's changing because social media is doing the explaining.

From TikTok creators breaking down lease vs. buy decisions to YouTube videos comparing interest rates across lenders, financial literacy is now content. Short-form videos present this information in engaging, digestible ways often more effectively than traditional financial institutions.

According to CarEdge, dealerships that embrace transparent online financing tools are gaining an edge. Customers can browse incentives, simulate loan scenarios, and compare options without pressure all before entering a showroom. The result? A more confident buyer, and a smoother transaction.

Challenges of the New Landscape

Of course, the digital revolution hasn't solved every challenge. High interest rates continue to dampen affordability, particularly for first-time buyers. And misinformation remains a risk, especially in environments where content spreads faster than facts.

Some buyers may be swayed by influencer content that lacks nuance, promoting vehicles based on aesthetics or momentary trends rather than long-term value. That's why credible voices and credible dealerships play an essential role in keeping the conversation grounded.

This is also where social listening becomes vital. Dealers can use social media to monitor what customers are saying, identify pain points, and respond quickly to concerns. The best dealers don't just post they engage.

Looking Ahead: A Social-First Future

The trajectory is clear. Automotive marketing in 2025 is being shaped not in corporate boardrooms, but in the comment sections of YouTube and on the For You pages of TikTok. Dealerships that recognize this aren't just building brands they're building relationships.

As Cox Automotive forecasts, improving personalization and digital convenience will continue to define market growth. That means the most successful dealerships will be those that think like publishers using storytelling, interactivity, and audience data to guide their outreach.

At Jupiter Chevrolet, for example, social isn't a side project it's integrated into every customer interaction. When a new model arrives, the first stop isn't the showroom, it's the camera lens. That video may rack up thousands of views before the first test drive is booked.

And when that customer does walk through the door, they aren't starting from scratch they already know the specs, they've watched the walkaround, and they've read other buyer's experiences in the comments.

More Than a Trend

This isn't a marketing trend. It's a business imperative. Social media has moved from the sidelines into the driver's seat, transforming every stage of the car-buying journey from awareness to decision to loyalty.

The question for dealerships is no longer whether to use social media, but how well they can wield it. In a landscape where attention is the new currency, the best automotive marketers aren't just selling cars they're earning trust, one scroll at a time.

Disclaimer: The above helpful resources content contains personal opinions and experiences. The information provided is for general knowledge and does not constitute professional advice.

You may also be interested in: Jupiter Chevrolet Blog | News, Updates, and Info - Jupiter Chevrolet

Feeling stuck in the stressful car-buying process? At Jupiter Chevrolet in Garland, TX, we've reimagined how buying a car should feel. With transparent pricing, online deal-building tools, and the benefits of our Jupiter Advantage program, we ensure every step is straightforward and satisfying. Skip the hassle. From purchase to certified service, our team truly puts your choice and convenience first. Turn your dreams of finding your ideal Chevrolet into reality with us. Visit Jupiter Chevrolet today!

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If an EV is damaged in a collision, Jupiter Collision Center can handle EV collision repairs in house, including battery removal and structural repair when required, following manufacturer-published safety and repair procedures. The Collision Center also follows manufacturer-specified high-voltage safety protocols any time a damaged EV requires battery isolation, removal or work near high-voltage components. Is a Chevy EV the Right Fit for You? The specs only tell you so much. Whether an EV makes sense in DFW depends more on how and where you actually drive. Before you choose between an EV and a gas vehicle, start with six questions: Can you charge at home or at work? Having reliable access to home or workplace charging means you can handle more of your routine charging where the vehicle already spends time. Without it, you will depend more heavily on public charging, so availability, charging speed and cost become a bigger part of the decision. If you can, also check whether your electric provider offers discounted overnight EV charging rates. How many miles do you drive on a normal day? Compare your typical daily mileage with the published range of the EV you are considering. Leave room for factors such as highway speeds, temperature, climate-control use and other conditions that can affect real-world range. How often do you take longer trips? If Austin, Houston, Oklahoma or other longer drives are part of your routine, look at charging options along the routes you actually travel. The question is not simply whether an EV can make the trip, but how charging fits into the way you prefer to travel. Do you tow? The Silverado EV offers up to 12,500 pounds of available towing capacity in the properly equipped configuration discussed earlier. But towing can reduce EV range, so consider both the weight you need to pull and how far you typically tow it. How long do you keep your vehicles? Chevrolet's EV battery and electric propulsion limited warranty runs for 8 years or 100,000 miles, whichever comes first. Consider that coverage alongside the Texas EV registration fee, any home-charging setup costs and your expected ownership period. Is this your only vehicle? An EV can be an easier decision when there is a gas vehicle in the household for long road trips or towing. If the EV will be your only vehicle, your charging access and travel habits carry more weight. There does not have to be one answer for every DFW driver. Someone with home charging and mostly local driving has a different ownership equation than someone who regularly tows long distances or depends entirely on public charging. When a customer is on the fence, we start with how they really drive. Here are some of the questions our sales team asks: What does your normal commute look like? What are the longest trips you make regularly? Do you often drive to places like Austin, Houston, San Antonio or out of state? Do you regularly carry passengers, equipment or a lot of cargo? What matters most to you: range, performance, efficiency, capability or purchase price? Would you be comfortable plugging your vehicle in at home instead of stopping for gas? Have you driven an EV before? What concerns do you have about owning an EV? Are you looking to buy, finance or lease? If the answers point to a gas vehicle, we will tell you that. We can also compare the estimated operating costs of an EV and a comparable gas model based on the miles you actually drive, show you what charging at home would look like and set up back-to-back test drives so you can decide which one fits you better. Frequently Asked Questions Is there still a federal tax credit for buying a new Chevy EV? No. According to the IRS, the federal new, used and commercial clean vehicle credits are not available for vehicles acquired after September 30, 2025. Any current savings on a new Chevy EV would come from vehicle pricing or manufacturer and dealer programs available at the time you buy. How much is the Texas EV registration fee? Texas charges an additional $200 annual registration fee for electric vehicles, on top of standard registration fees. New EVs receiving a two-year registration pay $400 up front. The fee took effect September 1, 2023, and does not apply to hybrids. Can a Chevy EV use Tesla Superchargers? Yes, at compatible Tesla Superchargers. The 2027 Chevrolet Bolt comes standard with a native NACS charging port. The 2026 Equinox EV, Blazer EV and Silverado EV can also access compatible Tesla Superchargers using a GM-approved NACS DC adapter. How long is the battery warranty on a Chevy EV? Chevrolet's EV battery and electric propulsion limited warranty covers eligible components for 8 years or 100,000 miles, whichever comes first. Warranty terms and coverage can vary, so check the warranty information for the specific Chevrolet EV you are considering. How much range does a Chevy EV lose in Texas heat? There is not one percentage that applies to every EV or every hot day. In AAA testing published in May 2026, the EVs tested averaged 8.5% less driving range at 95 degrees with the air conditioning set to 72 degrees compared with testing at 75 degrees. Actual range varies with the vehicle, temperature, speed, climate-control use and other driving conditions. Which Chevy EV has the longest range? Among the models covered in this guide, the Silverado EV has the highest GM-published EPA-estimated range, with up to 478 miles on the Max Range configuration. Among the SUVs discussed here, the front-wheel-drive Equinox EV offers up to 319 miles of GM-estimated range. Actual range varies by configuration and driving conditions. Does Jupiter Chevrolet service electric vehicles? Yes. Jupiter Chevrolet is a GM EV-certified service facility and services Chevy EVs at the dealership in Garland. Does a Chevy EV still need maintenance if it doesn't need oil changes? Yes. EVs generally have fewer routine maintenance items, with no oil changes or spark plugs, but tires, brakes, suspension, alignment, cabin air filters and cooling systems still need inspection and service. Tire condition and alignment are especially important because of an EV's weight and torque. Can any repair shop work on a Chevy EV? Routine items like tires and cabin air filters are familiar work for most shops. Anything involving the high-voltage battery or EV system takes specialized training, diagnostic equipment, tools and safety procedures, which is why Chevrolet points EV owners to EV-trained dealership technicians. Jupiter Chevrolet is a GM EV-certified service facility. Why are tire rotations and alignments so important on an EV? An EV is heavier than a comparable gas vehicle and delivers its torque instantly, and both put more demand on the tires. Keeping up with rotations and alignment checks helps the tires wear evenly. Every vehicle that comes into Jupiter's service lane, EVs included, passes over the drive-over scanner that measures tread depth on each tire and flags alignment concerns. Do EV brakes last longer because of regenerative braking? Regenerative braking uses the electric motor to slow the vehicle, which can reduce how much the friction brakes are used. The brakes still need regular inspection, and they are part of the complimentary multi-point inspection on every vehicle that comes through Jupiter's service department. What's the difference between Level 1, Level 2 and DC fast charging? Level 1 uses a standard 120-volt household outlet and adds about 2 to 5 miles of range per hour. Level 2 runs on 208 to 240 volts, is common at home and work, and typically adds about 10 to 20 miles of range per hour. DC fast charging is built for charging away from home and can bring a battery to about 80% in roughly 20 minutes to an hour, depending on the vehicle and station. Why does my EV's range change between summer and winter? Temperature affects how much energy goes to heating or cooling the cabin and the battery. In AAA testing published in May 2026, EVs averaged 8.5% less range at 95 degrees with the A/C on and 39% less at 20 degrees, compared with 75 degrees. Your actual range depends on the vehicle, speed and how you drive. Can Jupiter Chevrolet fix high-voltage battery problems? Jupiter Chevrolet is a GM EV-certified service facility, and Chevrolet says EV-trained dealership technicians have the training and equipment to inspect, test and service the high-voltage battery system. Eligible battery and electric propulsion repairs are covered by Chevrolet's 8-year/100,000-mile limited warranty. What should I do if my EV is in a collision? Have it repaired by a shop trained on EV high-voltage safety procedures. Jupiter Collision Center handles EV collision repairs in house, including battery removal and structural repair when required, following manufacturer-published safety and repair procedures. Test-Drive a Chevy EV in Garland If you are still deciding between an EV and a gas vehicle, specs can only take you so far. Driving both gives you a chance to compare how they feel and ask questions about the things that matter for your routine, from range and charging to towing and service. Browse Jupiter Chevrolet's current EV inventory, or stop by the dealership in Garland to test-drive a Chevy EV and compare your options in person. Browse EV Inventory About the Author Eric Fussell is the General Manager of Jupiter Chevrolet in Garland, Texas. He works with Jupiter's sales, service, parts and collision teams to help customers understand their vehicles, their ownership options and the programs that come with buying and owning a Chevrolet in North Texas. Sources & Further Reading Chevrolet EV Ownership and Charging: for battery warranty coverage and charging network access. IRS: Credits for New Clean Vehicles: for the end of the federal clean vehicle tax credit after September 30, 2025. TxDMV: Electric Vehicle Registration Fee: for Texas's $200 annual EV fee and $400 first registration. AAA: Temperature Impacts on EV and Hybrid Efficiency: for how hot and cold weather affect EV range. U.S. DOT: EV Charger Types and Speeds: for Level 1, Level 2 and DC fast charging speeds. Chevrolet Certified Service: EV Maintenance: for what EV maintenance involves and who should service the high-voltage battery. Jupiter Collision Center: Electric Vehicle Collision Repair: for Jupiter Collision Center's EV collision-repair capabilities, high-voltage procedures and manufacturer-based repair standards. Pricing Note: EV pricing, incentives and availability change frequently and can vary by model, trim and configuration. Range and warranty information in this guide reflects Chevrolet and GM published information available at the time of writing. Check current inventory and available offers or talk with the Jupiter Chevrolet team for the latest information. Published: October 6, 2026 | Last updated: October 6, 2026

Night drop-off box at the entrance to Jupiter Chevrolet in Garland, TX, with the Certified Service building behind it

24-Hour Service Drop-Off at Jupiter Chevrolet in Garland: How It Works

TL;DR Jupiter Chevrolet in Garland has a 24-hour drop box, available every day including Sundays and holidays. Park on the right-hand side of the entryway in the designated overnight area, fill out an After Hours Key Drop Envelope, seal your keys inside and drop it in the box. The service team starts bringing overnight vehicles in around 5:00 AM, and a service advisor calls after 8:00 AM to go over the plan. An appointment is not required but is strongly recommended. If you need a loaner, drop off during service hours instead, because the loaner paperwork has to be done in person. Service departments keep daytime hours. Most people work them. That is the whole problem with getting a vehicle serviced. Sometimes the inconvenient part is not the maintenance itself. It is getting the vehicle to the dealership while the service department is open. Jupiter Chevrolet's 24-hour drop-off gives you another option. Schedule your service, leave your vehicle and keys at the dealership the night before, and the service team will bring it in when they arrive the next morning. If you have never used an overnight drop box before, though, there are some reasonable questions: Where do you leave the vehicle? What happens to the keys? When does the vehicle get checked in? And when will you hear from an advisor? Here is how it works. What 24-Hour Drop-Off Means at Jupiter Chevrolet Jupiter Chevrolet's drop box is available 24 hours a day, 7 days a week, including Sundays and holidays. There is a designated overnight area where you can leave your vehicle, with a drop box directly out front for your keys. The important distinction is that 24-hour drop-off changes when you can leave your vehicle, not when the service work is performed. Team members arriving in the morning begin bringing overnight vehicles in around 5:00 AM. From there, each vehicle is checked in and moved into the service process for the day. For customers who cannot make a daytime drop-off work, that means the vehicle can already be at Jupiter when the service day begins. During regular service hours, the better move is to pull through the Service Drive and check in with a service advisor in person. That way the advisor can go over your concerns with you and start the check-in on the spot. The drop box is there for the times you cannot do that. Should You Schedule an Appointment Before a 24-Hour Drop-Off? Scheduling an appointment and using 24-hour drop-off can work together. You can have your service planned ahead of time and still leave your vehicle at Jupiter the night before rather than making the trip the following morning. An appointment is not required to use the drop box, but Jupiter strongly recommends one. When the service team knows what is coming, they can plan technician time, line up parts and give you a better idea of turnaround before your vehicle ever arrives. Jason Ashcroft, Jupiter Chevrolet's Fixed Operations Director, says the team helps customers whether they arrive with an appointment, drive in with a question or need service performed. No appointment? You are still welcome to use the overnight drop-off. Your vehicle goes through the same full morning check-in and inspection as everyone else's. How to Use 24-Hour Drop-Off, Step by Step Here is how Jupiter Chevrolet's 24-hour drop-off works from the moment you pull in. Schedule your service if you can. It is not required, but it helps the team plan for your vehicle before it arrives. Schedule online or call 972-464-1093. Park in the designated overnight area. After you enter the dealership, park along the right-hand side of the entryway and look for the Night Drop-Off signage near the entrance. Make sure you are not blocking the main entry gate or traffic, leave room for other vehicles to get in and out, and lock your vehicle. Grab an After Hours Key Drop Envelope. You will find them at the drop box. Fill in your name, phone number, email, vehicle year, make, model, mileage and license plate, and check whether your vehicle has a wheel lock. Nothing needs to be done online first. Tell the team what you need. Check the services you want from the list on the envelope, or write in what is going on. Be specific about symptoms rather than diagnoses. "Pulls right under braking" is more useful than "needs brakes." Mention anything the technician should know, like a warning light that comes and goes or a noise that only happens cold, and note when you would like to pick the vehicle up. If you already have an appointment, add any extra concerns here. Choose how you want to approve repairs, then sign. The envelope asks for your repair authorization preference, including the option to get a call with an estimate before any repair. Sign at the bottom. Work will not be performed on an unsigned envelope. Seal your keys inside and drop it in the box. Put your key and remote in the envelope, seal it and drop it in the overnight drop box. Watch for a call from your service advisor. It usually comes after 8:00 AM the next morning. What Happens the Next Morning When the service team arrives in the morning, overnight vehicles are brought in from the drop-off area and begin moving through the service process for the day. Before anything moves, the team matches each set of keys to the right vehicle. They check the information on your envelope against the vehicle and confirm the key or fob actually operates it, so the right keys, vehicle and service request stay together. From there, your vehicle gets the same check-in as a daytime visit. It is driven through Jupiter's alignment and tire tread reader, gets an OBD diagnostic code scan and goes through the complimentary multi-point vehicle inspection, where the technician checks items like the tires, brakes and fluid levels. The team also checks for open recalls. The goal is the same thorough inspection and level of service for every customer, no matter when the vehicle was dropped off. When Will You Hear From a Service Advisor? Once your vehicle has been brought in and checked in for the day, the next step is hearing from the service team. Service advisors call overnight drop-off customers first thing in the morning, typically after 8:00 AM. The team tries not to call too early. Contact is by phone unless you have asked to hear from them by text. On that first call, your advisor confirms your concerns and any extra requests, walks you through the plan for your vehicle and sets clear expectations for turnaround time. If parts availability or anything else might cause a delay, you will hear about it as early as possible. What If the Technician Finds Something Else? Dropping your vehicle off after hours means you are not standing at the service counter when the team begins looking at it the next morning. So what happens if the technician finds something beyond the service or concern you originally brought it in for? Jupiter's multi-point inspection uses a green, yellow and red system to help customers understand what the technician finds. Green means the item is in good condition. Yellow means it does not necessarily need attention right now, but Jupiter documents it and can inspect it again at a future visit. Red means the item needs more immediate attention, whether for safety or the vehicle's long-term health. Finding something during the inspection does not necessarily mean it has to be repaired that day. Jason Ashcroft says the service team starts with safety concerns, then discusses recommendations related to future maintenance and the vehicle's long-term health. If the technician does find something, expect a phone call first unless you asked for text. Jupiter prefers a live conversation so your advisor can explain what was found, go over the recommended repair and the price, and answer your questions on the spot. When it helps, you will also get photos or live video of the findings by text or email. No additional customer-pay work is done without your authorization. Once you have reviewed the findings and pricing, you approve the work through your service advisor. Need a Loaner? Drop Off During Service Hours Instead If you will need another vehicle while yours is at Jupiter, the 24-hour drop box is not the way to go. Jupiter maintains a fleet of loaner vehicles and also offers shuttle service and concierge pickup and delivery. For loaners, Jupiter customers are prioritized first, and customers with scheduled appointments are prioritized ahead of walk-ins. Loaners cannot be picked up after hours. Before you drive off in a Jupiter loaner, you sign an agreement, show your driver's license and proof of insurance and do a walk-around of the loaner with the team. All of that happens in person, so Jupiter does not leave loaner vehicles out for after-hours pickup. If you need a loaner, plan to drop off your vehicle and pick up the loaner during Service Department hours. Request and confirm the loaner when you schedule your appointment, because availability can be limited. Before You Leave Your Vehicle For an after-hours drop-off, the most important thing is making sure the service team has what it needs to identify your vehicle, understand why it is there and access anything necessary to complete the requested service. Leave the wheel-lock key in the vehicle if you are coming in for brake service, an oil change and tire rotation, tire service or suspension work. Take your valuables with you. Remove personal items and anything you will need before your vehicle is ready. Leave enough fuel for a road test if the repair or diagnosis needs one. If the team has to add fuel to properly test the vehicle, that cost may be added to your repair order, or submitted to GM when the repair is covered under warranty. Frequently Asked Questions Does Jupiter Chevrolet in Garland have 24-hour service drop-off? Yes. Jupiter Chevrolet's drop box is available 24 hours a day, 7 days a week, including Sundays and holidays. Park in the designated overnight area on the right-hand side of the entryway, fill out an After Hours Key Drop Envelope and drop your keys in the box. The service team starts bringing overnight vehicles in around 5:00 AM. Do I need an appointment to use the 24-hour drop box? No. You can use the drop box without an appointment, and your vehicle gets the same morning check-in and inspection. Jupiter still strongly recommends scheduling ahead so the team can plan for diagnosis, parts and turnaround time. Where do I leave my vehicle and keys after hours? After you enter the dealership, park along the right-hand side of the entryway in the designated overnight area. Look for the Night Drop-Off signage near the entrance. Your keys go in a sealed After Hours Key Drop Envelope in the drop box directly out front. Do I have to fill anything out online first? No. Everything goes on the After Hours Key Drop Envelope at the drop box: your contact and vehicle information, the service you need, when you would like to pick up and how you want to approve repairs. If you already have an appointment, add any extra concerns there too. What happens to my vehicle the next morning? Team members start bringing overnight vehicles in around 5:00 AM. Each vehicle is matched to its keys, then driven through the alignment and tire tread reader, scanned for diagnostic codes, put through the multi-point inspection and checked for recalls. It is the same process as a daytime drop-off. What happens if Jupiter finds something else during the inspection? Jupiter's multi-point inspection uses a green, yellow and red system. Green means the item is in good condition. Yellow means it does not necessarily need attention right now, but Jupiter documents it so it can be checked again at a future visit. Red identifies something that needs more immediate attention because of safety or the vehicle's long-term health. Finding something during the inspection does not necessarily mean it has to be repaired that day. Jason says the team begins with safety concerns, then discusses recommendations related to future maintenance and the vehicle's long-term health. When an item can wait, documenting it allows the customer to plan ahead for the parts, labor and appointment needed later. When will I hear from a service advisor after an overnight drop-off? Usually first thing in the morning, after 8:00 AM. Your service advisor calls unless you asked for text, confirms what you need and sets expectations for turnaround time. Can I get a loaner if I drop my car off after hours? Not with an after-hours drop-off. The loaner agreement, your driver's license and proof of insurance all have to be handled in person, so Jupiter does not leave loaners out for after-hours pickup. If you need a loaner, drop off your vehicle during service hours and request the loaner when you schedule, since availability can be limited. Is my car safe if I leave it there overnight? Jupiter Chevrolet has 24-hour camera surveillance and lighting throughout the property, and its surveillance is in direct communication with the Garland Police Department. Lock your vehicle and take your valuables with you before you leave it. Can I pick up my car after the service department closes? Yes, as long as the work has been paid for and your vehicle has been authorized for release. After the service department closes, you can pick it up through the Sales Department, which is open until 9:00 PM. Jupiter does recommend picking up during service hours when you can, so your advisor can walk you through the inspection results, the work done and anything recommended for later. Drop It Off Tonight If getting to the dealership during service hours is what keeps pushing your maintenance or repair to another day, Jupiter Chevrolet's after-hours drop-off gives you another option. Schedule your service online if you can, fill out your envelope and leave your vehicle at Jupiter the night before. If you need a loaner, come in during service hours instead. Service hours are 7:00 AM to 7:00 PM Monday through Friday and 7:00 AM to 4:00 PM Saturday. The service department is closed Sunday, but the drop box is not. Call 972-464-1093 or schedule your service online. Schedule Service About the Author Eric Fussell is the General Manager of Jupiter Chevrolet in Garland, Texas. He works with Jupiter's sales, service, parts and collision teams to help customers understand their vehicles, their maintenance options and the programs that come with buying and owning a Chevrolet in North Texas. Sources & Further Reading Jupiter Chevrolet Service — for current service information, scheduling and specials. Loaner Vehicles at Jupiter Chevrolet — for current information about Jupiter Chevrolet's loaner vehicle program. The Jupiter Advantage — for loaners, shuttles, concierge pickup and the other ownership benefits that come with buying at Jupiter Chevrolet. What to Expect at Your First Service Appointment at Jupiter Chevrolet in Garland — for what happens on a normal daytime visit. Process Note: Drop-off procedures, service hours and loaner availability can change. Call the Jupiter Chevrolet service department at 972-464-1093 to confirm current details before your visit. Service recommendations and maintenance schedules vary by model and model year; refer to your Chevrolet owner's manual for guidance specific to your vehicle. Published: October 5, 2026 | Last updated: October 5, 2026